Direction & Search helps organizations provide the best customer experiences while streamlining operational costs.
We work with our clients to identify the best strategy and develop a plan to execute with the following process :
-SWOT Analysis of existing capabilities, staff, and technology
-Define the short and long term business goals
-Determine what will define success for the engagement
-Identify what platforms, capabilities, and partnerships will best achieve the business goals
-Work directly with stakeholders throughout the implementation process
-Develop milestones and checkpoints throughout the process to ensure objectives are being met
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